The Cozy Games network was launched back in 2005 by a small team of expert online gaming veterans. The company’s vision was to create a new state of the art online gaming software, that could operate across several platforms all over the UK and Europe.
They emerged as one of the top innovators in the online bingo and gaming sector, and the Cozy Games brand name is still extremely well known despite having rebranded. Since opening its virtual doors, the company went on to provide games to over 50 hugely popular online bingo and casino platforms in the UK alone.
In 2017, Cozy was bought by GVC Services Ltd (a massive company that owned the likes of Gala and Coral). They wanted the network, software and other tech Cozy had developed for their own business, so they never intended to keep Cozy Games running as a subsidiary company. GVC rebranded to Entain, then Cozy’s gambling license was surrendered (Entain and their brands had their own), most white labels were kicked off the network and the strongest remaining alongside GVC’s in house brands migrated to a new Entain subsidiary called ElectraWorks, based in Gibraltar. Of course, Electraworks was just Cozy repackaged.
All sites on the network are now owned by Entain. Even though the software is called ElectraWorks these days, many people still know it as Cozy and refer to it as such.
The quality of the software remains top notch though, and its very easy to see why sites on the network are market leaders. Once you have played on one ElectraWorks site, it’s pretty easy to then navigate your way through all of them, as the layout and design is standard across the board. Each individual site does have a strong individual brand though, and many are full service brands with other verticals like sports betting and casino.
Since many sites on the network are such famous brands, the games and jackpots that are shared across the whole network can offer bigger jackpots than you might find on others. It also means the games are very busy generally speaking.
The Top 10 ElectraWorks / Cozy Bingo Sites
B2B Services Ended in 2021
Cozy Games once ran over 50 sites but since the company was purchased by GVC in 2017 they have restructured the company.
They no longer offer B2B services, which is why many sites closed or switched to new networks around this time. There were 19 Cozy sites closed in 2019 alone.
In June 2020 Cozy announced it was terminating the remainder of its B2B services, which means they no longer provided bingo games or a network for white labels.
Many of the sites affected, such as Booty and Mummies, moved to Dragonfish. This meant players could continue playing at these sites, but the games and bingo rooms were different. So anyone wondering why their favourite bingo site suddenly swapped all its games for new ones now knows what happened.
The move was partly a restructuring by Entain, but largely down to the difficulties of running white labels in the UK. Increased regulation made it difficult for white-label platforms to manage their brands properly and higher taxes meant many of the brands themselves failed.
The ElectraWorks / Cozy Games Bingo Network
The Electraworks software is basically an improved and updated version of the old Cozy Games network, so they can legitimately claim to be tried and tested for over 20 years.
The selection of online bingo and casino games is extremely varied and of excellent quality, and the company continues to improve with age. They are always at the forefront of any new technology, and the amount of players you can find on the network only proves its popularity.
The company operate out of their headquarters in Douglas, on the Isle of Man, and because all of the brands on the network are owned by the same overall company, they can be much more strategic in their offering.
This means a better experience for players in terms of prizes, offers and promotions, and performance.
The main characteristics of all their online bingo and gaming sites are as follows:
- Technology – All ElectraWorks sites will run on exceptionally high quality gaming software that is completely customised and highly secure.
- Upgrades – The company offer the most up to date specs across the board, and have recently revamped the software altogether. The platform now offers the latest built in flash drive which provides clearer graphics, better features and an enhanced bingo and gaming experience.
- Individuality – Although each site will have a similar layout, the company work hard to make them all unique to each individual brand.
- Games – Choose from over 500+ bingo, casino, slots and side games to play across the whole network. The feature rich games and bingo rooms are built to aesthetically entertain and engage players, and the network is home to plenty of exclusives too.
- Accessibility – All games operate on HTML5, to fully support all devices such as tablets, laptops and mobile phones.
- Licensing – All websites registered and fully licensed by the UK Gambling Commission and the Gibraltar Commission.
- Customer satisfaction – The ElectraWorks network offer 24/7 support by experienced staff that are always on hand to help with any issues.
Bingo Games
ElectraWorks software offers up a great variety of different online bingo games, not just in terms of the game variation they are based on, but also the game features and the themes of the rooms themselves.
There will be several themed rooms which span across the whole network, so prizes and jackpots in these tend to be quite good, but it’s the branded rooms that really get people’s attention.
Fans of TV shows like Deal or No Deal, The Chase, and the ITV soaps will be in seventh heaven because there are bingo rooms themed around all of these shows, and the games themselves work elements of the shows into them too.
The main types of online bingo games available on the network are as follows:
- 30-ball bingo
- 75-ball bingo
- 80-ball bingo
- 90-ball bingo
Although there may be the odd room that is exclusive to the site you are on (The Gaming Room in the image above is exclusive to Ladbrokes, for example), most rooms will be available to the whole network. Therefore if you play in a branded room like Coronation Street Bingo, for instance, this room will also be available to players on other sites across the ElectraWorks network.
ElectraWorks latest revamp also allows players to play in multiple bingo rooms at the same time. This enhances the experience even more, meaning players don’t have to choose between two rooms they like the look of – they can choose both. It cuts out time waiting around too.
Online Casino Games
Electraworks offer hundreds of additional slots and casino games across their online bingo sites. These include huge branded titles from top developers such as Eyecon and NetEnt, as well as a selection of their own unique games only found on ElectraWorks sites.
Their parent company, Entain, own some of the biggest online casinos on the internet, so their relationship with all the best game developers is a huge benefit to bingo players who use the network. The company have more than 10,000 games on their platform, and while they won’t all be available on your bingo site, the brand you play with can choose the games they offer from this ginormous pool.
Their exclusive casino games are all created by the four in house game studios they own: WIN, CR, Vertical and Eurobet. If you see one of these names on the loading screen on your bingo site, you know it’s a game only players using Electraworks’ network have access to.
The network also hosts:
- a live casino
- plenty of table games
- instant win games
- Megaways titles
Jackpots
Many of the games on the Electraworks network are shared across several gaming platforms, and this can mean much bigger progressive jackpots.
There will be more players playing in each bingo or games room, and therefore the pay outs and prizes can be much higher than sites that run on smaller networks for instance.
The network will also sometimes run separate community jackpots. These will continually rise across the whole network until someone very lucky eventually wins. As the network operates across several different sites, these jackpots tend to be some of the highest around.
Security
As Entain, and by extension, Electraworks, is so well established and trusted, no one has any concerns about their procedures. They pride themselves on providing exceptional safety and security to all their customers, on top of excellent service.
All financial information is transmitted and processed using secure connections through leading e-commerce payment companies, and the software uses a variety of cutting edge security technologies to protect personal information.
Chat Rooms
The online bingo industry seems to be abandoning the social element in recent times, which is a shame because in the real world that’s what the game is all about.
I’m happy to say that Electraworks are one of the few networks to have retained their chat rooms, so players can have a natter as they play if they want to.
It also means that chat room games are still a thing on the Electraworks network, so those little extras you can sometimes get if you win them, such as free bingo tickets, are still a possibility.
The chat hosts regularly dip in and out of rooms, usually spending just under an hour in each room before moving on in my experience, so you should run into one before too long, and they are always up for a friendly chat.
Contact Details
Should you wish to get in touch with ElectraWorks themselves, that’s going to be tricky. They are part of Entain’s wider business, so there are no direct contact details with the people who maintain the network.
You can contact the sites running on the network though, or contact Entain, and you can do so via the following options:
- Instant Query: Visit one of the ElectraWorks sites and fill out the query form on their contact page.
- Telephone: +44 (0) 2036 081305
- Email: On Site Form or CustomerEnquiries@entaingroup.com
You are more likely to want to contact the site you are playing with, and they will have contact options onsite.
Alternatively you can write to Entain’s UK office here:
- Entain, 1 Stratford Place, Montfichet Road, London, E20 1EJ
Conclusion
If you choose to play online bingo with an ElectraWorks site, you should feel in very safe hands with this well respected company.
With a wealth of experience and innovative cutting edge software, Electraowrks definitely know what they’re doing.
Some of the main key features that make their online bingo sites so great are as follows:
- Over 20 years experience in the online bingo and gaming industry.
- All sites run on top quality unique software that is constantly updated and improved to keep up with technological advances.
- A huge variety of fun bingo, casino, table and chat games.
- All sites are very easy to navigate, even those of the biggest brands with the most products.
- Play with millions of players across the network for improved prizes and faster growing jackpots.
- All sites are bold and bright in colour, with the latest quality graphics and design.
- Exceptional customer service and care, with a 24/7 team on hand to help should problems arise.
- A huge focus is placed on the safety and security of its players.
After all of the changes, I think that Electraworks have built a stellar selection of classic, well structured bingo rooms over the years. They have managed to create a good mixture of both classic and fun themed games throughout all of their sites, and always find a way to surprise me.