Intouch Games Ltd first launched back in 2007, and the company are based in the West Midlands in the UK. The software originally just powered one online bingo site called mFortune, but they’ve since gone on to open three more applications over time.
The company are still considered to be quite a small independent brand, however they are adding more and more to the sites each year and gradually becoming stronger than ever now. They aren’t anywhere near as big as some of the larger competitors out there such as Playtech, nevertheless Intouch Games are still operating to great success.
The Intouch software was one of the first of its kind, and the company paved the way for mobile gaming apps from then on. They’d created a brand new way of gaming on the go, and other software brands were soon to follow suit. The standout feature was that it was always created with mobile gaming in mind, whereas most online bingo software companies would primarily design the software for a website first, and then expand out into mobile versions for a brand.
Because of this the Intouch apps are generally some of the highest quality and most advanced on the market to date, and as the company only run a few sites, you can rest assured each site will get equal attention. They currently run Pocket Win, Mr Spin and also the recently launched Dr Slot too, however mFortune still remains their most popular site to date.
In 2022 InTouch were purchased by the iGaming supplier Skywind Group, who make their own slots and casino games and have a portfolio of around 200. Combined with the unique InTouch games they have already this expanded company can now deliver even more to the existing brands. In return Skywind get access to the UK, one of the most competitive gambling markets in the world, through an established and trusted name.
UK License Surrendered Following Suspension
As of September 1st 2023, Intouch Games’ license was suspended with immediate effect.
This action was taken by the UKGC after repeated failures with anti money laundering checks (which had already cost Intouch £11 million in fines since 2019), as well as questions raised around fair and transparent terms and practices, and reporting key events.
In the days after that news In Touch, who have been fined several times in run-ins with the UKGC, decided they would not try to rectify the issues that caused the suspension and instead have surrendered their license entirely.
Therefore, Intouch Games’ casino sites have all been closed to business. If you have an account with one of their sites, you can still withdraw any money in your account up to March 2024, but will not be able to deposit more or play the games. New sign ups are also unavailable.
We will keep this page live and update it once the UKGC has completed their review and made a decision. However, with the license surrendered the brands will not come back unless bought by new owners. It is a shame as Intouch were one of the few companies that still ran a proprietary bingo network, that has now been lost.
The Intouch Games Ltd Bingo Network
Intouch Games started out in 2001, originally as a physical slot machine and jukebox manufacturer. In 2006 they made the move over to online gaming, and developed a unique software that now spans four very successful mobile applications.
Here are the main milestones of the Intouch Games Ltd company:
- 2001 – Intouch Games is established as a manufacturer and operator of leisure machines. The company originated in the West Midlands, UK, and supplied the retail pub trade and independent bookmakers.
- 2006 – The company introduce the Sound Storm digital MP3 jukebox, and become a nominated supplier to several of the UK’s largest pub operators.
- 2007 – The company launch their first online brand, mFortune.
- 2008 – mFortune adds bingo to the brand and also Pirates Treasure slots.
- 2009 – mFortune adds Vegas Vegas and Cat and Mouse slots games.
- 2010 – Intouch Games separates leisure machine and mobile phone activities, and they launch their second brand, Pocket Win.
- 2011 – 24 hour customer service is launched.
- 2012 – Intouch Games win several awards including EGR product of the year and Best Bingo Operator at the mGaming awards.
- 2014 – All game development moves to the UK, bringing the workforce to 40 people.
- 2015 – 8 new games are introduced, and the workforce builds to around 80 people.
- 2016 – Business expands to over 200 people, and the third product is launched called Mr Spin.
- 2017 – Intouch Games opens offices in Taiwan.
- 2018 – Dr Sots is launched with 8 new exclusive games. The Intouch Games team now spans over 300 people.
- 2019 – Cashmo and Casino 2020 launched. Company grows to 400 employees and launches Slot Factory, the companies first B2B division.
- 2020 – BonusBoss launched, Slots Factory establishes partnerships with leading brands such as BetVictor and Coral.
- 2021 – B2B division continues to grow with further partnerships, Jammy Monkey launched and company spoor West Brom in English Football League.
- 2022 – InTouch bought out by the Skywind Group looking to establish a B2C presence in the UK. This roughly doubled the size of the company.
Intouch Games sites
- mFortune – This was the Flagship site for the brand, and launched in 2007 primarily for casino and slots. Fast forward a decade and mFortune now offers more than 40 slots titles, accompanied by even more casino titles and of course the ever popular mFortune bingo.
- Pocket Win – This site launched in 2010, and is home to more than 35 casino games. From fantastic original slots to brilliant bingo, Pocket Win has become a formidable force in mobile gaming.
- Mr Spin – This site launched in 2016, and can only be found via mobile applications. Starting with just 5 games originally, it has now gone on to host over 35 casino and bingo titles which have proven an instant hit amongst Intouch Games players.
- Dr Slot – This is the most recent offering from Intouch Games, and the site was launched to much success in early 2018. It’s been growing at an unprecedented rate, and already features over 15 of the brands most innovative slots titles.
Intouch Games Online Bingo Games
Unfortunately when it comes to actual online bingo, it’s worth mentioning that the bingo on offer is very basic. You will generally only find the following online bingo games across the Intouch Games network:
- 90-ball bingo
The choice here is obviously fairly limited, therefore if you prefer a much wider variety of bingo styles you may have to look elsewhere for other variants. The games are all designed for quick on the go mobile gaming however, and they are kept quite simple and classic making them really easy to play.
The rooms are quite varied and you will find lots of individual theming across the board, and to be honest some players prefer just one bingo variant as it keeps things simple and doesn’t become too overwhelming. It also stays true to the original bingo style of that in physical bingo halls, helping to maintain that classic bingo feel.
Intouch Games Casino Games
As the platform first started out in casino and games, there is a really great variety on offer throughout this area of the brand.
You will find Roulette, Blackjack and Texas Hold’em Poker, plus over 35 unique and exclusive slots. All games have been designed specifically by the Intouch Game team, and you won’t find these titles anywhere else online.
Jackpots
As this is a much smaller network compared some of the bigger brands out there, the jackpots are naturally not as high due to less players taking part.
This is not a bad thing however, as it could actually increase your chances of a win. There will be less competition with a smaller number of players involved, and it will also add to a more intimate gaming experience all round.
Jackpots can vary across the sites, and main prizes tend to start from around £30 to £40. It’s worth noting however that all sites have a few progressive jackpots up for grabs too, some of which currently stand at a whopping £510,000.
Security
All of the Intouch Games sites are licensed and regulated by the UK gambling commission, and the brand have also been certified by GamCare for their achievements in player protection and responsible play.
The brand not only offer exceptional customer service and safety when it comes to using the sites and sharing personal banking details etc, but they also have a huge focus on gambling awareness and gambling social responsibility too.
Intouch Games Network Players
The Intouch Games network as a whole has a very slick, fast and fun feel to it. As the company is smaller the gaming feels much more personal and intimate, and all of the games are designed in house giving a sense of real exclusivity.
I’d say that the main thing that attract players to these sites, is the sheer simplicity of the brand. They offer a handful of really classic gaming sites, and each one is super simple to use. The gaming isn’t too overwhelming and the bingo in particular is fairly basic, so it’s all very easy to pick up and play at any time.
Players who enjoy these sites most likely own smart phones and tablet devices, and are probably the types of players who enjoy gaming on the go. There are desktop versions available for all of the Intouch Games sites, however their mobile app offerings are the main event here. Nearly all online bingo sites these days now have mobile applications available on each brand, however at Intouch this has been their true focus since the company started.
Contact Details
You can find out plenty of information on Intouch Games and the sites that they run over on their website at www.intouchgames.co.uk. If you would prefer to contact a member of their customer service team however, then you can do so via the following options:
- Email – Contact form can be found on the Intouch Games website
- Telephone – 01384 880 842
Conclusion
It’s very easy to see why the Intouch Games company have had such success with just a handful of sites. Their innovative software development has really advanced the mobile gaming industry, and their high quality apps offer an exceptional online gaming experience all round.
The bingo may be basic but it’s perfect for players who enjoy simplistic gaming, and it’s even more perfect for people who enjoy gaming on the go. The apps are super simple to use and the classic layouts make the gaming accessible to play pretty much anywhere. Although Intouch may not be one of the larger software companies out there right now, their products and services definitely do not fail to please.
Some of the main things that make Intouch Games bingo sites really stand out from the crowd are as follows:
- The company paved the way for mobile gaming with their fresh and innovative mobile app design.
- Intouch are a smaller more independent gaming brand, therefore offering a more personal gaming experience all round.
- The company currently only run 4 platforms on the network, and this allows them to give equal amounts of care and attention to each individual site.
- Intouch Games originally started out as a physical slot machine manufacturer back in 2001, and therefore have years of experience within the gaming industry.
- All of the gaming at Intouch is designed in house. This means that every game on each site is completely unique to the Intouch brand, and they won’t be found anywhere else online.
- The company have a huge amount of experience in the slot machine industry, and therefore have created almost 40 slots titles all completely unique to the brand.
- The sites all have brightly coloured theming which is eye catching, fun and very easy to navigate.
- The bingo offerings may be limited to just 90-ball games, but this does keep a nice classic style throughout. There isn’t an overwhelming choice of bingo rooms to choose from either, but you’ll know exactly what you’re going to get pretty much before you even make a deposit.
If you’re looking for an online bingo site that is simple to use and focusses on classic bingo games, then any Intouch Games site is definitely worth a try. The slots titles are all designed in house and therefore totally unique to the brand, and because the company is smaller than some of the bigger gaming giants out there, you’ll get a really personal gaming experience overall.
The only downside to an Intouch Games bingo site is really, well, the lack of bingo. You only get the option of 90-ball games and there only a very small number of rooms across the network too. This isn’t really a massive problem however, as the games that they do offer are of excellent quality. What they lack in variety, they make up for in style, and there are always plenty of fantastic slots offerings to play alongside.